Contact Our Editorial Team
Updated
Our only address is [email protected] — that's the place to send a message, and the only way to reach us. We have no telephone line, no office address and no live chat.
What we answer
We answer four kinds of message:
- A correction to a page — slot or casino review.
- An enquiry about how our comparison table is built.
- A partnership or advertising enquiry.
- A request to correct or remove personal data on our site.
What we cannot do
We are not the support team of any gambling operator. We do not hold account records, so we cannot open, verify, close or unblock one. We cannot release or chase a withdrawal, and we cannot grant, refuse or reinstate a bonus. We do not process complaints.
An account problem goes first to that casino's own support, then to the regulator. We suggest putting the correspondence, the dates and the screenshots together in one place before contacting the operator's support — paper trails work best when gathered.
The regulator to try after the operator will be named on that casino's licence page.
How to write to us
We can often fix small problems, but we would like all the details first, and just one issue per email:
- One page per message. If the issue covers more than one page, we'll ask you to send each of them separately.
- The exact URL.
- What is wrong — in your words.
- If the problem is visual, a screenshot is very helpful.
If gambling is causing you harm
Our site is for adults: 18+, and our footer links to GamCare, GamStop and BeGambleAware for anyone who needs help with gambling.